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公司名称:柳州承特变压器有限公司

商务热线:13977293065(梁经理)

技术热线:0772-8853030(变压器类)

                  0772-2612160(除铁器类)

售后服务:0772-2611759

座机电话:0772-2636398

                  0772-2620373

                  0772-2613261

传       真:0772-2615882

                  0772-2625186

公司办邮箱:gsb@ctbyq.net

                      ztbyqol@163.com

销售一部:xsb@ctbyq.net

销售二部:xsbzt@ctbyq.net

技 术 部:jsb@ctbyq.net

采购物流部:cgb@ctbyq.net

QQ邮箱:1686734279@qq.com

      2814382069@qq.com

      1184393040@qq.com

网址   :www.gdcsly.com

地  址:广西柳州市维兴路11号


服务承诺

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对使用我公司产品的用户,我们承诺:

we will carry out our promises if you use our company products


1、及时提供合同规定的全部技术资料及图纸,在必要的时候邀请用户参与我公司的技术设计审查,提供技术资讯、指导

   技术咨询主要内容:产品介绍、产品选型、指导设备安装、调试、运行及日常维护。指导形式:电话、电传及电子邮件交流信息,来公司访问,现场指导。

2、接受用户对产品进行质量监督和检测

   凡购买或订购本公司产品,用户可以在产品组装、试验期间来公司作质量监督。

   凡本公司出产的产品,用户可请有相关资质的部门进行检测。

3、对产品质量实行“三包”

   包用:凡本公司出产的产品经正规安装、投入正常运行后,包用户正常使用。

   包修:凡本公司产品销售一年内,属产品质量问题(经鉴定)包修好。

   包换:凡本公司产品出售一年内,因产品出现质量问题不能修复的,本公司以同型号(不过时)同规格产品更换。

4、加强售前、售中、售后服务,对用户实行24小时内快速服务,全过程服务、终身服务,贯彻在产品制造、安装、调试、维护的全过程。

   凡使用本公司产品的用户,发现产品质量问题时,用户与公司职能部门取得联系后,区内本公司24小时内(区外48小时内)提出处理意见或派人赴现场处理。

5、对产品实行终身优惠服务。

   凡本公司出产的产品在寿命期内(一般20年),需吊检、修理、改造,原始用户只收取成本费用。

6、按用户特殊要求去设计、生产。

   凡本公司能生产的电力变压器整流变压器电炉变压器电磁除铁器等,都可按用户特殊节能、用途、外形等要求进行设计和生产。


1, timely provision of all the technical information and drawings provided by the contract, when necessary, invite users to participate in the technical design review of our company to provide technical information, guidance.

   Technical advice Main content: product introduction, product selection, guidance equipment installation, commissioning, operation and routine maintenance. Guidance: telephone, fax and e-mail exchange of information, to the company to visit, on-site guidance.

2, accept the user for product quality supervision and testing.

   Where to buy or order the company's products, users can product assembly, during the test to the company for quality supervision.

   Where the company's products, users may request the relevant departments for testing.

3, the implementation of product quality "Three Guarantees"

   Package used: Where the company's products produced by the formal installation, put into normal operation, including the normal use of the user package;

   Repair: Where the company's product sales within a year, is a product quality problems (identified) package repair

   Replacement: Where the company's products sold within a year, because of product quality problems can not be repaired, the company with the same model (not outdated) with the specifications of the product replacement.

4, to strengthen the pre-sale, sale, after-sales service, users within 24 hours of rapid service, the whole process of service, life-long service, implement in the product manufacturing, installation, commissioning and maintenance of the entire process.

   When users who use our products find out the product quality problems, after the users get in touch with the company's functional departments, the company within 24 hours (within 48 hours outside the district) put forward the handling opinions or send them to the scene for handling.

5, the implementation of life-long product discount service.

   Where the company's products produced during the life (usually 20 years), the need to lift inspection, repair, alteration, the original user only charge the cost of fees.

6, according to the special requirements of users to design, production.

   Where the company can produce power transformers, rectifier transformers, furnace transformers, electromagnetic separators, etc., can be user-specific energy-saving, use, shape and other requirements for design and production.



地址:广西柳州市维兴路11号(鱼峰区洛维工业园区)
电话:0772-2620373     0772-2613261   13977293065
网址:www.ctbyq.net   www.lzctbyq.com

版权所有 © 2017-2017 柳州承特变压器有限公司 桂ICP备案170001号

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